Connecting Decolar / Despegar with myallocator


This article will show how to setup Decolar and connect with myallocator.

Step 1 - Register your property at Decolar/Despegar

If you do not have an account with Decolar yet, click on the link below to setup your property with them first:

If you already have an account with Decolar / Despegar, please proceed with the next steps.

Step 2 - Channel Manager Connection Request (myallocator)

Once you have an account with them, follow the steps below to know how you can generate your special credentials or contact your Decolar Account Manager directly.

How to Generate Credentials to Connect with Decolar.

Note: This special login is separate from your normal Decolar extranet credentials.

Per Decolar as of March 7, 2016

"Prior to a property connecting Decolar to myallocator, Decolar must migrate properties from their current system to a new system. Currently, Decolar is training Market Managers to instruct hotels of this requirement.

For any hotel that wants to work with myallocator, the first step is to tell their Despegar Market Managers to be considered. 

The connection can only be made once the Decolar Market Managers confirms the property has been switched to the new system."

Step 3 - Complete the mapping in myallocator

1 - Once you receive the special credentials from Decolar Account Manager, log into myallocator to proceed:

1 - Click Manage
2 - Channels
3 - Add Channel
4 - Find Decolar and click on 'Not Setup'

2 - Enter the special Login provided by Decolar above and click 'Next'

3 - Map your rooms together

If you need help with room mapping, please consult our Room Mapping Guidelines

4 - Choose the Rate Plan that you want myallocator to control

5 - Optional: Choose a Base Rate Adjustment

If you wish for your rates for this channel to be a little higher or a little lower than your other channels, enter that optional adjustment on this screen.

Note: This is not where you enter your rates! This only adjusts the rates higher or lower for this channel.
Full instructions can be found here:  Setting Base Rate Adjustments

6 - Select the Currency, Taxation, Charge Type, Extra-Bed, Extra-Bed Rate, and Extra Bed Age options

If you work with extra person fees, several settings must be made it the Decolar extranet before completing the mapping process.
Contact your account manager or channel support team to make the appropriate settings on the extranet.

Refer to this article for further information: Setting up extra bed rate with Decolar

  1. Convert to Currency:  Choose the currency that your Decolar extranet is set to
  2. Taxation Settings:  Choose whether Taxes are included or not in the Room Rate
  3. Charge Type
    • Per Room: Your rate (charge) is per room
    • Per Person: Your rate (charge) is per person
  4. Extra-Bed:  You have three options
    • Same as Room Rate
    • Extra Bed Rate Set Below
    • Skip Extra Bed Rate (choose this option if you do not work with extra person fee)
  5. Extra-Bed Rate (if desired)
    • Set the rate for the Extra Bed
  6. Extra Bed Age: Set the age for when to consider the person as requiring an extra bed
    • Adult
    • Child
    • Infant
    • Baby 

Note: These options must be chosen correctly!

If these options are not chosen correctly, we will not be able to update your Rates & Availability on Decolar.

7 - The connection is done!

Leave the box on this page checked to send Full Refresh to the channel and update it with your myallocator rates and availability - This will overwrite (erase) any rates and availability which were on the channel before. Do this only once you have added the availability of this channel to your inventory.

Have more questions? Contact Support