Booking.com has a very specific activation process that must be followed verbatim. If you have problems with the process, please contact your booking.com account manager for assistance, as we are unable to initiate this process for you (it's a security measure with booking.com).
Step 1. If you do not have an account yet with booking.com, click here to setup your property with them first:
Step 2. Login to booking.com
The first step is to login to your booking.com extranet. This is because booking.com requires the connection process to start on their side.
- Enter your property username
- Enter your property password
Note: If you have forgotten your booking.com extranet login, please contact booking.com customer support directly.
Step 3. Locate the Channel Manager link on your extranet
Warning: There are two versions of the booking.com Extranet
Depending on the version of Extranet you have, you may or may not have the Channel Manager option. Read below for full instructions.
This extranet is the full version that booking.com typically provides. If your extranet looks like this, click:
- Channel Manager
With this version of booking.com's extranet, many features are not availalble, including the Channel Manager link.
If you have this version, and the Channel Manager link is not available, STOP. You must upgrade your booking.com extranet version.
- Send an email to your Booking.com Account Manager
- Ask him/her to upgrade your Extranet version to the Full version that includes channel management
- Once your extranet has been upgraded, proceed with the steps above.
Step 4. Select myallocator as your channel manager
Once you click "Channel Manager" the next step is to select myallocator as your channel manager of choice.
Once the request has been submitted, you will need to follow the below steps to ensure the connection is correctly enabled.
Step 5. Accept the Agreement
To complete the request of connection, accept and agree to the Terms and Cconditions by clicking on Accept. At this time, you will be receiving the Contract by email.
Step 6. Provider confirmation
Upon your request of connection, you receive a notification email along with the contract XML Signup Agreement with Booking.pdf. The channel manager receives as well an email notification with your data and will confirm you back once all the settings have been completed. After that, you will receive an email as below
You can check the status of the request from extranet under the Channel manager link at any time.
Step 7. Wait for myallocator to accept the connection
Once you submit the request, myallocator will confirm the connection within one business day.
Step 8. Confirm the Connection
Once the request of connection has been confirmed from the myallocator side, you receive an email asking to complete the activation as below.
- Click Here to confirm the connection.
- Click on ‘I confirm the connection with Test provider’. The connection will be enabled.
Step 9. The connection is Active
The connection is now live. You are required, based on the settings agreed with your channel manager, to send a full refresh of rates & availability to make the property available for selling.
Step 10. Finish the setup process inside of myfrontdesk
Read the instructions located here to finish the connection: Connect Your Channels and map your rooms
Once the connection is complete, all updates of Rates, Availabilities and Restrictions need to be sent to Booking.com exclusively through myallocator. Manual entries are no longer possible on Booking.com's extranet. Rates & Availability grids will only be visible for monitoring and conformity checks.