How do I cancel a booking in myallocator?

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Background

Say you need to cancel a Hostelworld, TripAdvisor or BookNow booking.

NOTE: Only Hostelworld, TripAdvisor and BookNow allow you to cancel a booking directly within myallocator.  All other channels require to you cancel the booking directly in the channel extranet.

Solution

  1. Go to the Bookings page
  2. Click on the Booking you wish to cancel
  3. Click cancel booking
  4. Enter a Reason
  5. Click CANCEL BOOKING

Note

If the channel doesn't support the cancellation you will see something like this:

Note
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