How to change the currency setting in your Cloudbeds Billing account

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How to change the currency setting in your Cloudbeds Billing account

This article will show you how to change the currency that you are billed in within your Cloudbeds billing account.

Note: The currency setting can only be changed once - it cannot be changed again!  Make certain you want to change the currency setting before proceeding.

Default Currency Designation

When you first setup your myallocator account, your payment  currency is defaulted to the currency that corresponds with your region based on the currencies below:

Supported Currencies

  • CAD
  • GBP
  • EUR
  • NZD
  • AUD
  • BRL
  • CNY
  • JPY
  • INR
  • USD

Examples

  • If you are located in Ireland, your currency will be set to EUR
  • If you are located in the Middle East, your currency will be set to EUR (since there is no corresponding currency avaialble for that region)
  • If you are located in Japan, your currency will be set to JPY
  • If you are located in Canada, your currency will be set to CAD
  • Etc.
 

Changing your Currency Selection

Follow the steps below to change your currency selection.

Note: The currency setting can only be changed once - it cannot be changed again!  Make certain you want to change the currency setting before proceeding.

  1. Click on Payments or Billing within your myallocator account
  2. Click the Account drop-down
  3. Click Switch Billing Currency
  4. Read the warnings
    • You can only do this one time
    • If you have entered payment details, you will need to re-enter them after confirming this change
    • You must pay all outstanding invoices before changing your currency
  5. Click the Drop-Down to change your Currency
  6. Select your desired Currency
  7. Review your New Price.  
  8. When you are certain that you want to change the currency, click Save
 

What if I changed my currency selection, and I want to revert back?

Please see above - that is not possible.

 

What if my desired currency is not shown?

Currently we only support the currencies listed below.  You must select one of these currencies.

  • CAD
  • GBP
  • EUR
  • NZD
  • AUD
  • BRL
  • CNY
  • JPY
  • INR
  • USD
 

How do you determine the exchange between my old and new currency?

We receive updated exchange rates on a daily basis from https://openexchangerates.org.

When you choose to change your currency, the exchange rate is automatically calculated from today's exchange rate.

 
Have more questions? Submit a Ticket

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