How to Connect Ctrip to myallocator


Ctrip is a leading provider of travel services including accommodation reservation, transportation tickets, package tours, and corporate travel management. By connecting to Ctrip, your property will gain unrivaled exposure to more than 16,000,000 consumers around the world. Ctrip sells over twenty-five million room nights per month.

Things you should know before you get started:

Please check the Frequently Asked Questions from this article to know more about channel's restrictions.

How to Connect Ctrip to myallocator

Step 1 - Getting Started

If you don’t have an account at Ctrip:

  1. You need to create an account on Ctrip. Here's the sign-up link
  2. After completing, you should receive your Hotel ID and Username.
  3. Once you receive this information from Ctrip, proceed to Step 2.

If you do have an account at Ctrip:

Go ahead and proceed to Step 2

Step 2 - Start mapping Ctrip in myallocator
  1. Login to your myallocator account and go to Manage > Channels.
  2. Click 'Add Channel'.
  3. Search for Ctrip and click 'Not Setup'.
  4. Please enter your Ctrip Hotel ID, Username, Password and click 'NEXT'.

Please note that your Ctrip Hotel ID and Username are the same

5. Select the Ctrip room types from the drop-down that correspond to myallocator room types listed in the left and click 'NEXT' when completed.

If you need help with room mapping, please consult our Room Mapping Guidelines.

If you have multiple rate plans on Ctrip, the channel will display the rate plan as a room type on the mapping page. Example below:

  • There are two rate plans created for Double Bed Capsule on CTrip: (1) 'Room Only' & (2) 'Non Refundable'
  • Since our system can only send out the base rate to Ctrip, only 1 rate plan, the standard rate (1) 'Room Only', can be mapped to myallocator.
  • Any other rate plans must be configured as 'Derived' from the standard rate inside the channel extranet.

6. Add Base Rate Adjustment for each room type if needed. Click 'NEXT' when completed or if you want to skip, leave it at zero.

Click here to learn more about the Base Rate Adjustment.  In most cases, this can be left blank.

You're done!

7. Keep the box on this page checked to perform Full Refresh and send rates/availability from myallocator to Ctrip.

Frequently Asked Questions
Which features does this channel support?

Ctrip supports:

  • Automatic adjustments
  • Automatic adjustments for cancellations (it means that when a reservation is canceled, your availability will be updated automatically)
  • Minimum length of stay
  • Maximum length of stay
  • Close days for arrival
  • Close days for departure
  • Closing rate plan for bookings

Ctrip does not support:

  • Single-Use Rates
Have more questions? Contact Support