Who sends emails for Hotelbeds confirmations, and where are the credit cards?


Booking Confirmation Emails

Regarding Hotelbeds and booking email confirmations, please be advised that Hotelbeds disables sending emails to the property directly once you are connected to a channel manager.  As soon as you are connected to a channel manager, we must take over the emailing responsibility.

Credit Card Information

Hotelbeds does not provide us with the credit card information, so the only way to retrieve credit cards for Hotelbeds bookings is to login to your Hotelbeds extranet and obtain the credit card numbers.

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