Where do I set Property Policies such as Terms and Conditions?



As a channel manager, myallocator manages your Rates and Availability on your connected OTA Channels.

However, we do not manage other aspects of your property, such as:

  • Cancellation Policy
  • Terms & Conditions
  • Check In and Check Out timeframes
  • Payment policies

Those types of policies must be set up and managed directly in your OTA channels, and can even vary from channel to channel.


There is an exception for Tripadvisor Instantbooking.  Myallocator is required to transmit certain policy details to Tripadvisor.  Click here for more information:  Activating TripAdvisor Instantbooking

Have more questions? Contact Support