Why is the address missing from the Expedia booking?



Some channels include the guest address as part of the booking process, and pass that address along to the channel manager.  This can be helpful to hotels, especially when using a PMS.

Expedia Limitation

Per Expedia's support as of June 24, 2016:

We do not require the guest to provide their address/information when booking.  As such, not all bookings will include the address (street, zip code, city).

As for the billing address/information, we also do not require this information on a hotel collect booking. That is why "any street" and "any city" is showing because that is what we insert when the guest chooses to leave it blank.

Have more questions? Contact Support