Booking.com offers two methods of payment for their bookings:
- Channel Collect - when Booking.com collects the payment from your guests.
- Hotel Collect - when you charge your guests directly.
This article shows the difference between Booking.com Channel Collect and Hotel Collect reservations.
Hotel Collect
With Hotel Collect Booking, your property is responsible to collect the payment from the guests.
Depending on your policies on Booking.com, you can collect the payment from the guest's credit card (will be included in the reservation) or the guest will pay at your property in your local currency.
For this type of booking, you will see Property Collects Payment as the Collect Type inside the reservation.
Channel Collect
Booking.com handles guest's payments on behalf of your property. You will then get the payment via virtual credit cards (VCCs) or bank transfer from Booking.com according to the agreement you have with the channel.
For this type of booking, you will see Booking.com Collects Payment as the Collect Type inside the reservation.
If the payment method is VCC, the card will be included in the reservation and you can process using your POS terminal. Learn more: Booking.com Virtual Credit Card (VCC) - Everything you need to know