How to Connect Rakuten Travel Japan to myallocator


Rakuten Travel is one of the leading online travel agencies in Japan with over 34,000 hotels and ryokans. Founded in 2001, Rakuten Travel offers Japan’s broadest selection of local travel accommodation listings. With 20 offices in 14 countries and regions, Rakuten Travel is rapidly expanding its international operations and is viewable in 7 languages: English, Japanese, French, Chinese (simplified and traditional), Korean, Thai, and Bahasa Indonesian.

Things you should know before you get started:

  • Check the FAQ section before connecting to know more information about features supported and further details

How to connect Rakuten Travel Japan to myallocator

Step 1 - Getting Started

If you do not have an account at Rakuten Travel Japan:

  1. Create an account at Rakuten Travel Japan. Here's the sign-up link.
  2. Set up all rooms that you have on the channel
  3. Once you complete the settings in the channel's extranet, go ahead and proceed with Step 2.

If you do have an account at Rakuten Travel Japan:

Go ahead and proceed with Step 2.

Step 2 - Start mapping Rakuten Travel Japan in myallocator

In myallocator,

  1. Click on Manage (gear icon)
  2. Go to the Channels page
  1. Click on Add Channel
  1. Search for Rakuten Travel Japan and click on the Not Setup button
  1. Login with your Rakuten Travel Japan Property number, Login ID and Password
  1. Map the room types created in myallocator with their corresponding rooms in Rakuten Travel Japan. A drop-down menu will display all the existing rooms in the channel's extranet.

Do not map multiple rooms to one single room in myallocator or channel. The room mapping must be one-to-one.

For detailed information about the mapping process please check this article: Room Mapping Guidelines

  1. Rate Selection: Use this page to configure the rate plan(s) you want to sync between this system and Rakuten Travel Japan. You must map at least one rate plan per Channel Accommodation Type to ensure proper rate sync.
  1. Add Base Rate Adjustment for each room type, if needed. Click Next when completed or if you want to skip this step.
  1. Send a full refresh in the Availability page to update availability and rates to the channel.

The mapping is complete.

Frequently Asked Questions

Which features does this channel support?

Rakuten Travel Japan supports:

  • Advanced Channel Rates
  • Cancelations

Rakuten Travel Japan does not support:

  • Automatic adjustments
  • Automatic adjustments for cancellations
  • Minimum length of stay
  • Maximum length of stay
  • Close days for arrival
  • Close days for departure
  • Modifications
  • Credit Card Details
In which regions does Rakuten Travel Japan accept properties?

Japan, Hawaii, Guam, South Korea, Taiwan, Thailand, Singapore, Indonesia (Bali) Vietnam (Hanoi, Danang, Ho Chi Min), New York City, Los Angeles, San Francisco.

Have more questions? Contact Support