How to connect Hostelworld and/or Hostelbookers with myallocator


How to connect Hostelworld and Hostelbookers with myallocator

This article will show how to setup Hostelworld/Hostelbookers to connect with myallocator.

Step 1. If you do not have an account yet with Hostelworld, click here to setup your property with them first:

 Step 2: Request the myallocator connection from your Hostelworld Account Manager

Please be informed that Hostelworld recently changed its activation process, and has provided the following information:

"All channel connection will be now handled by our account managers, account executives and sales executives (if new signup).   All properties need to liaise directly with their account manager, account executive and sales executive in relation to their channel connection or eventual issues with room settings, rates, online availability and bookings".


I. Locate your Hostelworld Account Manager

To Initiate the connection between Myallocator and Hostelworld/Hostelbookers, you must first contact your Hostelworld account manager.  

If you don't know who your Hostelworld Account Manager is, you can find their email address in your account as shown below:

 II. Email your Hostelworld Account Manager

In your email, ask the account manager to do the following:  "Please activate the connection between Hostelworld/Hostelbookers and Myallocator for my property".


If you want to use our Import feature, when you ask your Hostelworld manager to enable myallocator as a channel manager, please ask them NOT TO DELETE YOUR AVAILABILITY in their inbox. Otherwise, there will be nothing to import.

 III. Once the connection is active, you must notify us at:

In the email, they must state the following:

  • Your full Property Name
  • Your Hostelworld Inbox ID (usually 4 or 5 digits)
  • Mention that the connection between Hostelworld and Myallocator is active.
  • Define the currency setup in Hostelworld

 IV. Example of what we need from you (the property):

Hello Myallocator - this is Larry Smith from XYZ Hostel.  

Property "XYZ Hostel" is now active with Myallocator.  

My Hostelworld Inbox ID is:  12345

My Currency is set to: EUR

 V. Note

Until the steps above are complete, we will be unable to connect your property to Hostelworld and will not be able to manage your inventory or rates.

If you try to setup Hostelworld in myallocator, and have not completed these steps, you will receive the following error:

OTA Error #1002: Availability Interface Not Enabled - please contact the channel manager support:

  Step 3: Wait for myallocator to confirm the connection to Hostelworld

As soon as the connection is complete on both side (Hostelworld and myallocator) we will respond to your email stating the following:

Many thanks for these details to activate you with Hostelworld. I have at this time activated you for Hostelworld in myallocator.

The next step to complete the integration is to map your rooms.

If you'd like to take a look, click here for our article on how to map a room: Connect your Channels and Map your Rooms

Note: As a reminder, Hostelbookers is now completely managed through Hostelworld. If you have a Hostelbookers account, it will be automatically connected and managed through your Hostelworld account inbox. This means that Rates  Availability will be sent from myallocator, and will update both Hostelworld and Hostelbookers automatically, as well as downloading bookings from both Hostelworld and Hostelbookers automatically.

Let me know if you have any further questions and thank you for choosing myallocator!

 Step 4: Connect the channel and map your rooms in myallocator

Once you have received our confirmation email, proceed with the steps below.

I. Log into myallocator by Cloudbeds II. Click on Manage and then Channels III. Click "Add Channel" IV. Select Hostelworld  Hostelbookers

You will notice that Hostelworld  Hostelbookers shows "Ready for Mapping"

 V. Click Next VI. Map your rooms together

If you need help with room mapping, please consult our Room Mapping Guidelines

 VII. Complete the setup process by following the instructions on-screen.  Step 5: On your channel summary page you’ll be able to see that setup for the channel has been completed successfully. Step 6: Save Changes and Refresh your Myallocator Account

Note: This will erase any rates and availability which were on the channel before. Only do this once you have added the availability of this channel to your inventory.

  1. Click to go to the "Availability" screen
  2. Click Save
  3. Select "Save to myallocator and all channels"
  4. Click Send to push the rates and availability you set in Step 2 to your newly connected channel.

 You are Done! 

Hostelworld/Hostelbookers are connected to BPO directly. There is no need to set up this channel in MyAllocator if you're using BPO as your property management system

Have more questions? Contact Support