- As a reminder, only 25% or 50% of your guests will ever see the Instant Booking option with TripAdvisor.
- 25% of guests will be shown the option if you chose a 12% commission.
- 50% of guests will be shown if you chose 15% commission.
- Please note that Instant Booking is only available to guests with an IP address from certain countries.
- At this time those countries are United States, United Kingdom, Ireland, Canada, New Zealand and Australia.
1. Verify the setup within myallocator
If everything is setup properly within myallocator, you should see the following screen on the TripAdvisor Setup page:
2. Wait the required 48 hours after setup
From the point of first receiving this message it will take 48 hours for TripAdvisor to recognize your property being activated.
- If you have already completed registration on TripAdvisor your property should display within the ratio that you agreed with TripAdvisor on during registration (25% for 12% commission, or 50% for 15% commission).
- If you have not already completed registration on TripAdvisor you will need to complete registration on their website as well prior to your property appearing as available to book.
3. Login to TripAdvisor to confirm the connection status
- Click on your desired property on the TripAdvisor page
- Click Products
- Click Instant Booking
- Click Settings
- Verify the Status is Active. If the status is Active, everything is setup on both sides, and Instant Booking is working as expected
4. If Status is not Active
There are several different reasons why your status might not be active. Reasons and solutions are below.
Reason 1: You have not setup TripAdvisor Instant Booking
If you have not setup Instant Booking on the TripAdvisor side, you will see a page similar to the one below:
Solution: Setup TripAdvisor Instant Booking
Click here to setup Instant Booking and skip to Step #7.
Problem 2: Instant Booking is Paused
If you see this page, click "Activate Instant Booking".
Problem 3: Your property is not included message
If you receive the following page when checking your status - Wait 48 Hours.
- Wait 48 Hours. You must wait 48 hours after the initial setup is completed on both sides.
- If you still see this message after 48 hours, please send a ticket to myallocator support. We will have to engage TripAdvisor support to determine why Instant Booking is not working.