Airbnb API - Minimum Requirements and FAQ (for myallocator users)


We are glad to announce Airbnb and Cloudbeds 2-Way API Integration! Also, Cloudbeds is part of Airbnb's Preferred Software Partner program -  Further information here

This article shows how to sign up for Airbnb API Connection

Benefits of the Airbnb API connection:

  1. Full sync between myallocator and Airbnb listings. We will automatically update your
    • rates
    • availability
    • restrictions (MinLos, MaxLos etc.)
    • cancellations
    • modifications
  2. The sync is instant and is not delayed
  3. Support of sync for room types with multiple units of availability 

Limitations of Airbnb API Connection

1. When the listing is connected via Airbnb API it's not possible to use the Smart Pricing and the discounts on Airbnb:

  • Length-of-stay discounts
  • Early-bird discounts
  • Last-minute discounts

If you're selling the accommodations with discounts at the moment - please pay attention to this limitation as after the sync all the discounts will be disabled. A fix for this limitation will be coming soon.

2. The API allows listings in North America, Latin America, Asia, Africa and Europe. However, aside from traditional hospitality listings, we do not currently accept listings via the API in the following select urban markets:

  • New York, NY, USA
  • Los Angeles, CA, USA
  • Boston, MA, USA
  • Portland, OR, USA
  • Singapore

Traditional hospitality listings are not subject to these urban market restrictions. Additionally, in Japan we do not accept listings for accommodations (minpaku) used for Housing Accommodation Business under the Japanese Housing Accommodation Business Act (Act No.65 of 2017) via the API. The only exception to this is certain Japanese API partners who have entered into the license agreement with regard to Airbnb brand and intellectual properties within Japan.

To utilize the API in the above geographies, you must select and be licensed as one of the following property type categories aparthotel, bnb, boutique hotel, farm stay, hostel, hotel, lodge, timeshare, minsu, casa particular, pension, pousada, resort, ryokan, heritage hotel, and serviced apartment.

Visit this article to learn how to Connect Airbnb API to myallocator

1. Listing's status should be Listed

Listing's status should be set to "Listed". If you will sync the listing in status "Unlisted" or "Snoozed" - it will remain in this status and it won't be possible to edit it unless the listing is disconnected

2. Listing's pricing and availability settings

After sync with myallocator some settings in Airbnb Extranet won't be editable ("Edit" button will be grayed out as shown in example below), so make sure they are correct before the sync:

1.Listings->open the listing you need->booking settings->"How guests can book"

2.Listings->open the listing you need->listing details->"Listing status"

3.Listings->open the listing you need->"Listing pricing"->ALL SETTINGS

4.Listings->open the listing you need->"Listing availability"->ALL SETTINGS

3. Extra guest price, fees and discounts

If you collect extra guest charge or fees - you should setup them before the sync (these parameters won't be editable after the sync with myfrontdesk):

Unfortunately, if you use special discounts - after we connect your listing with API, all the discounts will be disabled.

Please note that myallocator will only update and sync your base rate, which is on your myallocator calendar.  We do not send, update your discounts, any other pricing models on the channel

Frequently Asked Questions ( FAQ )
What are Channel Connection Features supported?
  • Automatic synchronization of your rates and availability - YES
  • Automatic adjustment for cancellations - YES
  • Sending Minimum Length of Stay - YES
  • Sending Maximum Length of Stay - YES
  • Sending Closed Days for Arrival/Departure - YES
  • Closing Rate Plan for Bookings - YES
  • Sending Single Use Rate - NO (sending price for 1 person/guest)
Which listing types other than house do not support the multi-inventory?

The answer is provided by Airbnb team:

"Room Type Inventory Policies:

Room Type inventory allows hosts to have multiple availabilities for the same listing on the same day. Hosts can group multiple rooms into a single “representative” set and use daily availability counts to manage the availability on the listing.

This feature should be implemented only when there is more than 1 room available per day for the listing, and when these rooms share similar attributes such that they can be considered true substitutes; the rooms should have the same amenities, bed configurations, size, decor, and address.

Note that listings with property type House are not eligible to be listed as Room Type Inventory"

How far in future myallocator updates the rates and availability of Airbnb?

Myallocator will send the rates and availability for upcoming 3 years out but Airbnb only shows 365 days

Have more questions? Contact Support